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Latest Reviews
Mistletoe Car Hire
Nik 1317111386

The best car hire service I have ever found, recommend them strongly!
Season Cars
Mike 1316001876

The cars are in premium condition and the rates are super reasonable. Thumbs up!
Flaxton Self Drive Limited
Billy 1313495917

The only car that I can state is in the same perfect condition as my own is the one I rented from Flaxton Self Drive! They keep their vehicles always clean and I have never had any trouble! Good job!
Cool Cars 4 Hire
Timothy 1313413630

I'd like to extend special thanks to the staff at Cool Cars 4 Hire! I'm a little picky when it comes to car rentals. I like the cars I get to be luxurious in the true sense of the word. All my demands and requests were met with patience and friendly attitude. I will surely use Cool Cars 4 Hire's services again!
Simple Self Drive Ltd
sana 1300540085

u r the best!
Abbeyford Car Hire
Rob Burrell 1297269617

On behalf of Abbeyford Car Hire we apologise for the inconvenience caused. However, we did not "overbill" as you were ultimately refunded any amounts due. There was never any intention not to do this, as you imply. We accommodated your Sunday return (when we are closed) but the deposit could not be refunded then. It did then get overlooked unfortunately. In respect of the duplicated rental fee the mistake arose as we took prepayment when you booked in advance and you then paid again on collection. When a customer contacts us on these matters we must validate the claim which often takes days tracing back through many records, whilst continuing day to day activities. This is to ensure that the refund has not recently been credited our end but is not yet showing in the recipients account, due to the banking cycle. Fraud prevention too. The car rented was not "unsatisfactory" on collection, but developed an intermittent fault, as cars can do. Our AA assistance attended ASAP but the fault could not be rectified roadside. You then continued to your destination. That evening we fielded various calls from you at the hotel. The next morning we delivered another vehicle some 100 miles to you, not something feasible any sooner. I can state we have hundreds of customers annually renting from us, many who come back time and time again, and praise our excellent service. This is a rare occurrence that we experience an unsatisfied customer.
Abbeyford Car Hire
Rachel 1291541634

I rented an automatic car from this company from September 2 to 5 2010. The car started malfunctioning on the two and a half hour drive from Exeter to the coast, behaving as if it was running out of gas, although it wasn't. Every twenty minutes or so I would have to stop the car and turn off the ignition to get it to start running properly again. When we finally reached the hotel I called the AA and the mechanic told me that it was an electronic problem and I should get the company to change the car. They brought over another car the next day, but not until 1pm, although I had left them a message the evening before, and also called them as soon as they opened at 9am. So we were not able to do what we had planned that day, and had therefore arrived at the rather expensive hotel a day early for nothing. This was disappointing, but even worse was what I discovered when going through my September credit card statement. They should have charged me 145 for the car hire, and 150 for the deposit, to be refunded if the car was returned in good condition, which they agreed it was when I brought it (the replacement car) back. However they had not refunded the deposit, and I had to contact them twice before they did it, although they had said they would the first time. On top of that, when I looked through my old credit card statements while doing accounts in October, I discovered that they had charged me the 145 twice, once when I booked the car in July and then again when I rented it in September. Again, I had to contact them twice about this. If I had not seen these mistakes they would never have refunded me, and the very unsatisfactory car they rented me would have cost me 295 more than it should have. At best they are extremely sloppy, at worst, well, I wonder.
Travel Jigsaw
Isaac Montero 1285673105

I had a problem with you (TravelJigsaw) and your Spanish customer service (Anabella Abbastante) I have not solved the problem (I have been charged 200 more in the pedido197330317). I've sent three emails and have not been able to solve an obvious problem, with obvious resolution. I'm extremely disappointed.
Zodiac Rent A Car Ltd
fustrated 1285336860

do they ever pick up their phone?
S Marshall & Sons
bol bil 1280054176

You won't get a decent customer service from this company. The other day we booked to rent a van from them,we asked what time they closed and they said 5 oclock. My wife phoned and said we would be there by 5, I arrived at 3 minutes to 5 and was told that they were closed and I couldn't take the van until the following morning at 8. I have rented off this company for 35 years and I pointed out that as they did know me all I had to do was sign one sheet (which I have done on many occasions)and drive the van away (I had agreed to pay on returning the van) the owner said it was too late and walked off without looking back...on returning the van I tackled him about his attitude and he said it's my business ,I can do what I want... It's a real poor act and they have now lost an old customer -it seems they are not interested in their customer service at all...........note bene*
Cookes Self Drive Ltd
richard simcox 1279834490

This is one of the best places in Birmingham to hire with, thay are a very friendly family company with low rates and a realy nice selection of cars from fords to vectors and littel moden kas. I have used them nearly every month for the last 3 years. All i can say is try the best befor you try the rest. From Richard Simcox.
Beverley Self Drive
d keith 1275998069

Very good service on time delivery cheap modern cars!

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